Company directory · Evidence methodology Genesys Cloud Services, Inc. benefits Genesys provides an AI-powered experience-orchestration and cloud customer-experience platform used by more than 8,000 organizations in over 100 countries.
17 recorded benefits. Record edited: Sat Sep 05 2026 01:26:19 GMT+0000 (Coordinated Universal Time).
Recorded work model: Globally distributed flexible and remote model; Genesys states that 90% of employees work flexibly or remotely.
Health Insurance US employees a selection of medical plans
Eligibility & sources Sources & dates ⓘ Dental Insurance Eligibility & sources Sources & dates ⓘ Vision Insurance Eligibility & sources Sources & dates ⓘ Telehealth US employees telehealth-plan options supporting physical and mental health
Eligibility & sources Sources & dates ⓘ Mental Health Benefits Mental-health and stress-management support, including designated Free Fridays in August
Eligibility & sources Sources & dates ⓘ Fertility Assistance Eligible US employees up to $20,000 per year toward fertility or infertility treatment
Eligibility & sources Sources & dates ⓘ Adoption Assistance Eligible US employees $3,500 toward adoption
Eligibility & sources Sources & dates ⓘ Parental Leave 12 weeks of parental leave with no waiting period for birth, adoption, or fostering
Eligibility & sources Sources & dates ⓘ Remote Work Genesys supports remote employment globally; work arrangements remain role- and location-dependent.
Eligibility & sources Sources & dates ⓘ 401k Eligible US employees a 401(k) with no waiting period or stated restrictions
Eligibility & sources Sources & dates ⓘ 401k Match It matches eligible US 401(k) contributions up to $4,000 each year
Eligibility & sources Sources & dates ⓘ Financial Planning US employees access to BrightPlan financial expertise
Eligibility & sources Sources & dates ⓘ Open Time Off Genesys uses an open-time-off model for US employees, coordinated with the employee's manager
Eligibility & sources Sources & dates ⓘ Volunteer Time Off 20 hours of paid volunteer time to each employee annually
Eligibility & sources Sources & dates ⓘ Learning and Development Internal professional-development resources and learning opportunities
Eligibility & sources Sources & dates ⓘ Tuition Reimbursement Educational reimbursement to support eligible professional and educational goals
Eligibility & sources Sources & dates ⓘ Summer Fridays Free Fridays during August as part of its mental-health and stress-management practices
Eligibility & sources Sources & dates ⓘ